bk 44's commitment to responsible gambling
Gambling is enjoyable when it is a form of entertainment. bk 44 always wants you to play consciously, within your means — and to seek help when you need it.
Keep gambling as entertainment
Betting and casino games on bk 44 are primarily a form of entertainment. Like any entertainment, however, it is important to keep things in balance. When someone repeatedly bets in an attempt to recover lost money, or spends money needed for daily expenses on gambling, it is no longer entertainment. We want every user to set a spending limit in advance and play within that limit.
bk 44 never encourages you to spend more money or to chase losses. Under our terms and conditions, every user is required to commit to playing responsibly. Your financial security and that of your family comes first.
If you feel there is a problem, detailed information on responsible gambling is available on our FAQ page. You can also speak directly in Bengali with our 24/7 live chat support.
bk 44's commitments
- Account approval for users aged 21 and above only
- Option to set deposit and betting limits
- Self-exclusion requests accepted at any time
- Professional support in Bengali — 24 hours a day, 7 days a week
- Proactive action when problematic behaviour is detected
- Multiple verification measures to protect minors
Take control yourself — the tools
bk 44 offers several specific features that help you stay in control of your gambling.
Deposit Limits
Set a maximum amount you will deposit per day, per week, or per month. Once a limit is set it takes effect immediately, and increasing it requires a short waiting period.
Taking a break
You can take a break from gambling for a set period — the option to temporarily suspend your account for 24 hours, one week, or one month is available.
Self-Exclusion
If you want to stop gambling for an extended period, request self-exclusion. During that time you will not be able to log in to your account and no promotional messages will be sent to you.
Reviewing your gambling history
From your account dashboard you can view a full breakdown of your bets, wins and losses, and deposits. Analysing your own behaviour is also an important part of responsible gambling.
Seeking support
If you feel you are losing control over your gambling, let us know directly via live chat. The support team can communicate in Bengali and will arrange account restrictions if needed.
Family protection
If you are concerned about a family member, contact our support team. They will explain the steps that can be taken.
Request self-exclusion
Self-exclusion is a voluntary process through which you can request that your access to gambling on bk 44 be suspended temporarily or for an extended period. It generally takes effect within 24 hours. Do not try to open a new account while an exclusion is active — inform the support team first.
Under our privacy policy, all self-exclusion information is kept completely confidential and is not shared with any third party.
Self-exclusion request form
After submission, our team will send a confirmation email within 24 hours.
Recognise the warning signs
If you notice any of the signs below, your gambling habits may be heading in a harmful direction. Seeking help right now is the right decision.
Gambling to recover lost money
Placing bets immediately after a loss in an attempt to win back what you lost is a dangerous habit.
Spending excessive time gambling
Cutting into work, family, or sleep time to spend hours gambling is a cause for concern.
Spending money you cannot afford
Using household expenses, loan repayments, or emergency funds for betting creates serious problems.
Hiding it from family
Keeping your gambling activity secret from family or close ones is a warning sign.
Unable to stop gambling
Repeatedly trying to stop but failing, or feeling mentally uneasy when not gambling.
Impact on work and relationships
Losing focus at work or damaging relationships with friends or family because of gambling.
21+ age requirement — strictly enforced
Age is verified at the time of registration on bk 44. Only users aged 21 or above may create an account and play betting or casino games. If an account is found to be used by a minor, it will be closed immediately.
If any minor in your household uses your device, set a PIN or password on it. Do not leave your device with the browser logged in.
All casino and betting activities on bk 44 are available to users aged 21 and above only.
Ways to get support
You do not have to carry a problem alone. Follow the steps below.
bk 44 Live Chat
Chat with our Bangla-speaking support team via 24/7 live chat. They can help you immediately with betting limits, self-exclusion, or account closure.
Email Support
If you prefer not to chat live, reach us by email. The support team responds in both Bangla and English.
[email protected]Family and Close Ones
Share what you are feeling with trusted family members or friends. Their support and attentive presence is often the most effective help.
Professional Counselling
Speak with a mental health specialist or counsellor. Getting professional support from mental health service providers in Bangladesh is now easier than before.
Self-Help Resources
Answer questionnaires about your gambling patterns, keep a diary, and track changes in your own behaviour. Awareness is the first step toward change.
Support Groups
Connecting with people who have gone through similar experiences and sharing each other's stories builds strength to cope.
Let's stay responsible together
bk 44 believes gambling should be enjoyable and controlled. We stand by every user — not only for entertainment, but also when you need help.
Common questions about responsible gambling
The most frequently asked questions about responsible gambling.