bk 44 Privacy Policy

Keeping the personal information you provide to us while using the bk 44 platform secure is our primary responsibility. This Privacy Policy applies to users in Bangladesh and describes what types of information we collect, how we use it, and what rights you have over your information.

By registering on our platform or continuing to use it, you are considered to have accepted the terms of this policy. Reading our Terms and Conditions together with this Privacy Policy will give you a complete understanding of the legal framework governing the platform.

When opening an account on bk 44 and at various stages of using the platform afterwards, certain information is collected. This information comes mainly from two sources: directly from you and from your usage patterns.

1.1 Information You Provide Directly

• Full name, date of birth and gender
• Mobile number and email address
• Residential address
• National ID or passport details (for identity verification)
• Financial transaction details — such as bKash, Nagad, Rocket or Upay numbers, bank account details
• Information shared when contacting the support team

1.2 Automatically Collected Information

• Device type, operating system and browser version
• IP address and connection duration
• Browsing history and click patterns on the platform
• Login time and session length
• Betting and gaming history
• Information obtained from cookies and similar tracking technologies

The information we collect is used only for specific and legitimate purposes. bk 44 never sells your information to third parties.

2.1 Account Management and Verification

We use the information provided at registration to confirm your identity, keep your account secure and prevent fraud. Verifying each user's identity is an important obligation for us.

2.2 Financial Transaction Processing

Payment information provided during deposits and withdrawals is used to complete transactions and to maintain a transaction history. Our payment processing is fully SSL encrypted.

2.3 Providing Customer Support

When you seek assistance via live chat or email, your information allows our support team to respond quickly and effectively. Our support team is active 24/7 in both Bengali and English.

2.4 Service Improvement and Personalisation

By analysing your usage patterns we continuously improve the platform experience. This includes game recommendations, relevant promotional information and navigation improvements.

2.5 Meeting Legal Obligations

Keeping certain records as required by applicable law, meeting the demands of tax authorities and ensuring financial oversight make it legally necessary to retain some information for a specified period.

bk 44 does not sell, rent or exchange your personal information to third parties for any commercial purpose. However, in certain specific situations information may be shared to a limited extent.

3.1 Service Partners

We work with certain trusted service providers for payment processing, identity verification and technical maintenance. These organisations receive information only for the designated task and are bound by strict confidentiality agreements.

3.2 Legal Requirements

If disclosure of information is required due to a court order, direction from an investigating authority or a legal obligation, information may be provided in accordance with applicable law.

3.3 Organisational Structural Changes

If for any reason the organisation undergoes a merger or acquisition process, information may be transferred. In that case, the new managing organisation will also be required to maintain standards equivalent to this Privacy Policy.

bk 44 uses industry-standard security technology to keep your information secure. Our systems undergo regular security testing.

4.1 Encryption Technology

All data in transit is encrypted via SSL/TLS protocol. Stored sensitive data, such as passwords and payment information, is secured with high-grade encryption algorithms.

4.2 Access Control

Only authorised staff, and only to the extent required to carry out their responsibilities, are permitted to access user information. All access to internal systems is logged and reviewed regularly.

4.3 Server Security

Our servers are located in secure data centres and are protected by firewalls, intrusion detection systems and regular backups.

4.4 User's Own Responsibility

To keep your account secure, use a strong password and never share your login details with anyone. If you notice any unusual activity on your account, notify our support team immediately.

The bk 44 platform uses cookies and similar technologies to improve your browsing experience and ensure the platform functions correctly.

5.1 Types of Cookies

• Essential Cookies: Necessary for maintaining login sessions and ensuring core functionality.
• Functional Cookies: Used to remember your preferences, language settings and personal configuration.
• Analytics Cookies: Collect usage statistics on the platform to help improve the service.

5.2 Cookie Control

You can control cookies by changing your browser settings. Keep in mind, however, that disabling essential cookies may prevent some important platform features from working.

We retain your information only for as long as necessary. The retention period is determined by the purpose of the information and applicable legal requirements.

• Active account data: for the entire duration the account remains open.
• Financial transaction records: for the period specified under applicable law.
• Identity verification data after account closure: for a defined period in accordance with relevant regulations.
• Support communication logs: for a limited period for issue resolution and quality assurance.

Once the specified period has ended, information is securely deleted or modified in such a way that no individual can be identified from it.

As a bk 44 user, you have certain important rights over your own information.

7.1 Right to Access Information

You may request to know what information we hold about you. Such requests can be made by email.

7.2 Right to Correct Information

If any of your stored information is inaccurate, you may request a correction. Some information in your profile can be updated by yourself; for other changes please contact the support team.

7.3 Right to Close Account

You may request to close your account at any time. In that case, information will be deleted or deactivated subject to legal obligations. A self-exclusion option is also available under our Responsible Gaming guidelines.

7.4 Right to Opt Out of Marketing Communications

If you do not wish to receive promotional messages or emails, you can change this preference at any time from your account settings or via email.

All services and activities of bk 44 are exclusively for individuals aged 21 and above. We do not knowingly collect or store information from anyone under the age of 21.

The date of birth provided at registration is verified. If evidence is found that a user is under 21, their account will be closed immediately and the relevant information will be deleted.

We may update this Privacy Policy from time to time. If significant changes are made, we will notify you by posting a notice on the platform or by informing you at your registered email address.

Continuing to use the platform after any changes means you have accepted the updated policy. We therefore recommend reviewing this page occasionally. To learn more about us, visit the bk 44 About Us page.

If you have any questions or concerns about this Privacy Policy, or if you wish to make any request regarding your information, please contact us. Our support team is ready to respond in Bengali and English 24 hours a day, 7 days a week.